Privacy Policy

How 151 Property Solutions collects, uses and protects your personal information.

Who we are

151 Property Solutions is a property services business based in Kelowna, British Columbia, serving the Okanagan. We follow Canada's privacy law (PIPEDA) and BC's Personal Information Protection Act.

What we collect

• Your name, phone number and email address
• The address of the job and the details you tell us about it
• Photos or videos you send us of the job
• Messages, call summaries and booking times when you contact us by text, phone, chat or our website
• Basic website usage information, such as pages visited

How we use it

• To reply to your request, prepare quotes, book site visits and do the work
• To send messages about your quote, booking or job, including reminders and follow-ups
• To ask for a review after a job
• To keep records required for accounting and tax

Text messages

If you give us your mobile number and agree to receive texts, we text you about your request, quote, booking and job. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent or share your mobile number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Your opt-in information is only shared with the service providers below that help us send messages.

Who we share it with

We only share your information with service providers who help us run the business, such as our customer management and messaging software (GoHighLevel/LeadConnector and its phone and text carriers), website hosting, email and accounting software. They may only use it to provide services to us. We do not sell your personal information.

How long we keep it

We keep your information while we're working with you, and afterwards for as long as needed for warranty, legal, accounting and tax reasons. Then we delete or anonymize it.

Your choices and rights

• Reply STOP to any text, or email us, to stop messages
• Ask to see, correct or delete the personal information we hold about you
• Withdraw your consent at any time, subject to legal or contract limits

To make a request, email regan@151propertysolutions.ca. We reply within 30 days.

Keeping it safe

We use reasonable safeguards, including access controls and secure, password-protected systems, to protect your information.

Last updated November 2026 · Privacy Policy · Terms & SMS Terms